Q: Are there any processing fees? A: Our gift cards have no additional processing fees. 

Q: Can a gift card be used more than once? A: Yes, provided there is still a balance remaining on the card.

Q: Can gift cards be reloaded? A: No, you can't reload a gift card.

Q: Can more than one gift card be used towards a purchase? A: Yes. A customer can redeem another gift card during checkout.

Q: How can I check the balance of my gift card? A: Unfortunately you can't check your own gift card balance, but you can contact us at weborders@rfdsse.org.au to check the balance and let you know.

Q: Can a gift card be used to buy a gift card? A: No, you can't use a gift card to buy another gift card.

Q: Can a gift card be used to pay for shipping? A: Yes, gift cards are applied to the final order total which includes shipping.

Q: Can gift cards be used in conjunction with a discount code? A: Yes, gift cards are a form of payment.

Q: Can I redeem my gift card in a RFDS visitor centre? A: Currently, you can only redeem our gift cards in this RFDS South Eastern Section online store.

For any other question please reach out to weborders@rfdsse.org.au